Jobs

Job description

Directorate:  Finance & Customer Services

Temporary fixed term until 1st April 2026, Full time, 37 hours per week

The Council is embracing its ongoing journey to advance an exciting and transformative program aimed at implementing new, modern, and efficient services across our organisation.

This comprehensive initiative encompasses a wide spectrum of projects, all geared toward delivering a more modern, task oriented, engaging, and user friendly customer experience.

We are seeking Digital Designers to help with the maintenance and development of the Council’s website estate. As part of these roles, you will optimise web pages for search engines and create accessible, user-friendly content that enables customers to complete tasks with ease.

As members of our 24/7/365 Customer Service team, you’ll demonstrate exceptional customer service skills and uphold our commitment to innovative service delivery.

You’ll advocate for a digital-first approach, emphasising online channels as the preferred access point. Collaborating with internal and external stakeholders, you’ll maximise engagement and drive improvements.

Working closely with colleagues, you’ll ensure timely project delivery and adherence to established timelines.

If you’re passionate about digital transformation, we would love to hear from you.

For an informal discussion about these exciting opportunities. Please email Charlotte Thomas at charlotte.thomas@rotherham.gov.uk to arrange an informal chat. 

These posts will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions). 

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).

To apply please click the Apply Now link below.